Product safety and recalls
How unsafe-product reports, suspensions and recalls are handled.
Updated: 31/07/2026Tiếng ViệtReport
Report the product, seller, order reference, risk and evidence to support@relde.com. Stop using an item that may present an immediate safety risk.
Investigation
Relde may stop new transactions, preserve records and require provenance, testing or corrective evidence while the seller and relevant authority review the risk.
Recall
When a recall is required, affected buyers are notified and given stop-use, return, replacement or refund instructions. Completion is tracked against the affected orders.
Company and contact information
CÔNG TY TNHH ADBRO VIỆT NAMMã số doanh nghiệp: 0315459950L17-11, Tầng 17, Tòa nhà Vincom Center, 72 Lê Thánh Tôn, Phường Sài Gòn, Thành phố Hồ Chí Minh, Việt NamCustomer support: support@relde.com · Legal and data: legal@relde.com